Cancellation Policy

• If cancelling 15 days before arrival, forfeit 100% of the booking total

• If cancelling 30 days before arrival, forfeit 75% of the booking total

• If cancelling greater than 30 Days No Charge

Cancellation during stay will result in 100% forfeit  of booking value

No Show will result in 100% cancellation and further should one leave during their stay no refunds will be offered.

Conditions

• Check In: 15:00 ( Access to the lodge will only be allowed up until 21H00)

• Check Out: 10:00

Force Majeure  

We shall not be liable for any failure or delay in performing our obligations under these terms and conditions if such failure or delay is caused by circumstances beyond our reasonable control, including but not limited to:

- Natural disasters (e.g., floods, earthquakes, storms)

- Weather conditions (e.g., hurricanes, droughts)

- Acts of God

- War, terrorism, or civil unrest

- Government actions or regulations

- Epidemics or pandemics

- Strikes or labor disputes

- Power or utility failures

- Internet Service Provider Failure (Wifi)

- Unforeseen events beyond our control

Should we not be able to provide accommodation, we reserve the right to:

- Cancel or modify bookings

- Provide refunds or credits

Guests acknowledge that they understand and agree to this Force Majeure clause, and release us from any liability or claims arising from such events.

• There are designated smoking areas and all rooms are non smoking. Smoking in the room does carry a R 4500 laundry cleaning service.

• All rooms are as per the website and we do not offer change of rooms based of personal dislikes or likes.